Terms and Conditions

SHIPPING:

Items are generally dispatched within 2 days after receipt of payment and are shipped via a New Zealand Courier with tracking or drop-off without signature. (No Dispatch On Saturday or Sunday), 

In the unlikely situation your order is out of stock or on backorder we will contact you via email.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

NZ Wide Delivery: Your package will be shipped via Post Haste, FedEx or NZ Post and will take from 4 to 7 days for delivery.

INTERNATIONAL SHIPPING: All overseas buyers, Shipping cost is shown at the Checkout - if you require FAST Shipping please contact us before your purchase, so we can calculate the best delivery option for you. Buyers are responsible for all fees associated with shipping to their respective countries

ORDER CANCELLATION:  If you wish to cancel your order, please notify us by email as soon as possible.

RETURNS: Mr and Mrs Fox guarantee all their Products to be beautiful, so if you find your selection is not what you expected, or not the right colour or size, simply contact us within 7 days and we will arrange an exchange.

DAMAGED / FAULTY GOODS: Faulty Goods can be returned with labels intact for an exchange or full refund.

We Offer The Following Payment Options

Visa/MasterCard, online, over the phone or via email

Direct Credit

PayPal

 

The name that will appear on your statement will be The Foxes Den

Your account will be charged in NZD

The registered legal name is  Atlas Living Ltd -Trading as The Foxes Den.

 

Shop online with confidence knowing your product will arrive in perfect condition delivered to your home.